Contact Us

We’re Here to Help!

Thank you for visiting Lcelyn! We value every customer and are always ready to assist you with any questions or concerns regarding our women’s clothing, kids’ clothing, orders, shipping, returns, and more.

Get In Touch

Our customer service team will respond to your inquiries within 24 hours on business days to ensure you have a pleasant shopping experience.

Official Email: support@lcelyn.co

Common Support Topics

Order information, order changes, and order cancellation
Shipping time, tracking updates, and delivery issues
Return, exchange, and refund policy inquiries
Product size, fabric, style and matching guidance
Discount codes, promotions and membership related questions
Cooperation and business consultation

Working Hours

Monday – Friday: 9:00 AM – 6:00 PM (Canada Local Time) Weekends and Canadian statutory holidays: Off duty Messages sent during holidays will be replied to promptly on the next working day.

Stay tuned for the latest new arrivals, fashion trends, flash sales and exclusive offers of women’s and kids’ outfits from Lcelyn!

Lcelyn Team